FaQs

Frequently Asked Questions

  • What is GPS?

    GPS stands for global positioning system, it is a radio navigation system based on satellite communication.

  • Can I track my vehicle while i'm out of Kenya?

    Yes, our tracking technology is world wide, you can track and monitor your assets from any corner of the world and be able to react to any changing circumstances, after installation we provide you login in credentials.

  • Can I play back the route taken by my vehicle?

    Our vehicle tracking system will highlight the route taken by your vehicle, showing time period and wherever the vehicle made a stop over and duration the vehicle stopped.

  • Can I confine my vehicle to a certain area?

    Yes, you can geo-fence an area that you want your vehicle to operate from, once the vehicle leaves the area you'll receive an alert on your mobile phone.

  • What should I do incase my car is stolen?

    Immediately report the theft to Geo Trace and report to the nearest police station. Our recovery team will locate your vehicle and work hand in hand with the authorities to recover the vehicle.

  • Does the system work 24 hours a day?

    Yes, our tracking system works 24/7

  • Can I locate my vehicle's location on my mobile phone?

    By using our mobile application, you can track your vehicle any time 24/7

  • Do I have to install any software in my computer?

    No, all you need is internet connection, username and password to login to our website client area.

  • Can I stop my vehicle remotely?

    Yes, you can cutoff engine power using your mobile phone to send the confidential command to the tracker.

  • Can I get reports?

    Yes, the Geo Trace tracking system provides you with detailed reports, such as speed report, stop report and trips report that are generated periodically and delivered to your e-mail account. History report can also be exported to excel, word or PDF. Reporting period covers the last twelve months.

  • Can I have one account to host my fleet of vehicle's?

    Yes you can, one login per user for each account.

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